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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. What is the Vantage Voice Assistant?

A) A Vantage application for the K155
B) A Vantage application from the Apple app store
C) An optional licensed feature for any Vantage device
D) A Vantage application from the Google Play store

2. You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?

A) 410 Telephony users and 225 UC users
B) 210 Telephony users and 425 UC users
C) 400 Telephony users and 235 UC users
D) 200 Telephony users and 435 UC users

3. Refer to the IT-FAC scenario and exhibits.



The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)

A) It operates on a separate DECT network.
B) It supports off-premise connectivity.
C) It uses a line of ruggedized endpoints.
D) It utilizes the WiFi network of APs.

4. Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?

A) Voice Recording Library
B) Agent Dashboards
C) Custom reports
D) Realtime

5. Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?

A) Agent Dashboards
B) Recording Library
C) Custom reports
D) Realtime

Solutions: