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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question 1

A recently formed team is beginning to develop good working relationships. Employees are starting to work together and help each other. What should the manager do to support the team?

A. Promote communication and assist in decision-making processes.
B. Establish guidelines for team interactions.
C. Motivate employees and give praise for achievements.
D. Communicate expectations clearly.

Question 2

Focus groups are an effective means to gather employee feedback. For what are they best suited?

A. Employees in the same division or department
B. Specific subjects of discussion
C. Fewer than five participants
D. Unstructured brainstorming sessions

Question 3

With the growth of the company, the executive team is discussing changing the organizational structure to group departments under its main product divisions. How can the HR manager best support this effort?

A. Develop employee engagement initiatives for each step of the change process.
B. Communicate the restructure to all affected employees, addressing any questions andconcerns.
C. Research types of organizational structures, and present the advantages and disadvantagesof each to the executive team.
D. Meet with department heads to hear their opinions and concerns regarding the company srestructure.

Question 4

The VP of HR asks the new HR generalist to prepare a 30-day action plan and then meets with her for an initial development meeting. What should the HR generalist include in her action plan?

A. Schedule a one-on-one meeting with each manager she will be supporting.
B. Implement best practices learned from her previous positions.
C. Observe current processes instead of asking too many questions.
D. Make suggestions to improve work processes and procedures.

Question 5

While working on this project together, what could be a potential conflict between Peter and Jason?

A. Conflicting perceptions
B. Conflicting roles
C. Competing priorities
D. Conflicting styles

Solutions: