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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance. Which aspect should the consultant consider first before proceeding with the data migration?

A) Role hierarchy and sharing rules set up prior to migration
B) Volume of customer, partner, and prospect data identified prior to migration
C) Number of marketing campaign licenses required for the migration

2. Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered. Which section of a SOW should the consultant discuss with CK to meet the requirement?

A) Background
B) Terms and Conditions
C) Scope

3. Cloud Kicks has just deployed all of its configurations. The admin wants to build a new process using objects that were deployed. Which best practice should a consultant recommend to the admin?

A) Build in a Partial Copy sandbox and test changes in the staging environment.
B) Build in a test release environment end test changes In a Partial Copy sandbox.
C) Build in a Developer sandbox and test changes in a test release environment.

4. Cloud Kicks (CK) frequently works with contractors for marketing focus groups. These contractors change companies often, and CK wants to retain its company history through Accounts. What should the consultant recommend?

A) Implement Person Accounts to represent the relationship.
B) Use a custom object to represent the previous companies.
C) Implement the Contacts to Multiple Accounts feature.

5. Universal Containers (UC) has an Account Hierarchy of customer accounts, with parent accounts representing corporate headquarters and child accounts representing franchises. The VP of sales believes that many franchises are missing from UC's Sales Cloud org because sales reps are unaware of them. What should the consultant recommend to fill in the missing franchises?

A) Implement a data enrichment package from AppExchange.
B) Utilize Sales Engagement to add an External ID to the data.
C) Download the Data Quality Analysis Dashboard from AppExchange.

Solutions: