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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales and Client Needs | 10% | - Insurance solutions - Client consultation - Risk identification |
| Topic 2: Liability Insurance | 12% | - Legal liability concepts - Personal liability coverages - Commercial general liability |
| Topic 3: Claims Handling | 8% | - Broker's role in claims - Settlement and subrogation - Claim reporting process |
| Topic 4: Insurance and the Intermediary | 10% | - Licensing and regulation - Legal duties and ethics - Roles of brokers and agents |
| Topic 5: Communication and Service Skills | 8% | - Client communication - Record keeping - Policy changes and endorsements |
| Topic 6: Automobile Insurance | 10% | - Rating and policy issues - Provincial variations - Mandatory and optional coverages |
| Topic 7: Property Insurance Exposures | 10% | - Exposures and perils - Personal property risks - Small commercial property risks |
| Topic 8: From Quote to Policy | 10% | - Quotation and binding authority - Policy structure and components - Policy issuance and delivery |
| Topic 9: Property Insurance Wordings | 12% | - Valuation methods - Common policy forms - Coverages and exclusions |
| Topic 10: The Application Process | 10% | - Duty of disclosure - Underwriting considerations - Completing applications |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. When qualifying a new client, how might an intermediary best differentiate their services from those of the current broker or agent?
A) Understand the financial motives of the client
B) Counter the incumbent's marketing and advertising strategies
C) Know the products the incumbent intermediary offers
D) Compete based on premium cost and commissions
2. Why is the precedent-setting case Fine's Flowers Ltd. et al. v. General Accident Assurance Co. of Canada et al. significant?
A) Defined special risks and the responsibility the insurer has to limit the intermediary's authority
B) Established that intermediaries will be held accountable if they provide legal advice
C) Outlined the intermediary's stringent duty of care owed to clients
D) Restructured the content of agency contracts between insurers and intermediaries
3. A client who wants coverage for a risk, independent from the risk a broker previously arranged coverage for, is usually required to submit which document?
A) Broker of record letter
B) Statement of change request
C) Formal written application
D) Insured's authorization application
4. Brenda's house is valued at $250,000. She has a policy coverage limit of $220,000 and an 80 percent coinsurance clause. What would be the payout if the insured suffers a loss of $150,000?
A) $120,000
B) $220,000
C) $150,000
D) $176,000
5. Which type of adjuster processes a large volume of claims that do not require inspecting property damage or visiting the loss location?
A) Telephone adjuster
B) Remote adjuster
C) Service adjuster
D) Account adjuster
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |







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