How to Register For Exam MB-240: Microsoft Dynamics 365 Field Service?
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The benefit of obtaining the MB-240: Microsoft Dynamics 365 for Field Service Exam Certification
- This certification credential will give you edge over other counterparts. Apart from knowledge from MB-240: Microsoft Dynamics 365 for Field Service Exam.
- This certification will be judging your skills and knowledge on your understanding Microsoft Dynamics 365 concepts & Understanding of how to operate on Microsoft Dynamics 365.
- It help you to make your career into IT professionals and file systems, file and print sharing, local storage to get respectful plus excellent jobs into Market.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
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The Microsoft Dynamics 365 Field Service exam MB-240 Overview
The Microsoft MB-240 exam checks your proficiency in the Field Service. So, if you want to become a Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate professional and receive a relevant certificate, you need to get through the following exams: PL-200 and MB-240. Exam MB-240 checks how candidates are proficient in working with the Field Service application along with the core customer service app.
The Microsoft MB-240 exam is taken in accordance with the schedule through the Pearson VUE system by creating an MS account. After that, upon the appointed day, you will have 130 minutes to answer about 40-60 objective (MCQ) and multiple-response questions. If you want to get certified, you must bag at least 700 points out of 1000. Moreover, the exam cost depends on the applicant's location. So, the fee for the candidate from the USA is $165. It should be pointed out that academic pricing is applied in most countries apart from China and India.
If you were unable to successfully write the Microsoft test on your first attempt, you have a second chance after 24 hours. Then you can only try again after 14 days’ period. However, take into account that each candidate has only 5 tries to retake the same exam during the year. But in any urgent situation, you can always contact Microsoft support for help.
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Schedule and dispatch work orders | 15–20% | - Use schedule board, schedule assistant, and resource optimization - Configure and use resource scheduling optimization (RSO) - Manage bookings, resource availability, and conflicts - Configure scheduling parameters, booking statuses, and requirements |
| Topic 2: Manage the Field Service mobile app | 5–10% | - Install, configure, and deploy mobile app - Manage mobile user access, security, and synchronization - Customize mobile forms, views, and offline capabilities |
| Topic 3: Configure field service applications | 20–25% | - Configure core settings and administration areas - Configure incident types, service tasks, and products - Configure resources, resource types, and resource roles - Configure service agreements, booking rules, and settings |
| Topic 4: Implement Microsoft Power Platform | 5–10% | - Configure and use connected field service and IoT features - Extend functionality with customizations and solutions - Integrate with Power Apps, Power Automate, and Power BI |
| Topic 5: Manage inventory and purchasing | 5–10% | - Manage purchasing, purchase orders, and vendor returns - Configure inventory settings, warehouses, and product catalog - Process inventory transactions: receive, transfer, adjust, and consume |
| Topic 6: Manage work orders and customer assets | 25–30% | - Create and manage work orders, work order types, and statuses - Manage customer assets, asset hierarchies, and service history - Process work order lifecycle: creation, assignment, completion, and closure - Manage work order products, services, and skills requirements |
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