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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Mac Fundamentals | - macOS basics and system configuration - User accounts and permissions - Mac hardware and troubleshooting |
| Apple Account and iCloud | - iCloud services and data synchronization - Apple Account management |
| Privacy, Security, and Sharing | - Sharing and collaboration features - Privacy settings and user data protection - Apple security technologies |
| Recovery and System Diagnostics | - Startup and recovery options - System troubleshooting and diagnostics tools |
| iPhone and iPad Fundamentals | - Apple device hardware and accessories - iOS and iPadOS features and management - Device setup and configuration |
| Device Management and Networking | - Network configuration and troubleshooting - Supporting Apple devices in organizations - Mobile Device Management (MDM) |
| Backing Up and Restoring | - Backup methods including iCloud and Time Machine - Restoring Apple devices and user data |
Apple Device Support Sample Questions:
1. Files App, what storage format does it support?
A) EX-FAT
B) Mac OS Extended
C) MS-DOS (FAT)
D) NTFS
E) APFS
2. How should you schedule an email to send in Mail on iPhone?
A) Touch and hold the send button and set the send date and time.
B) Touch and hold the mail body and configure the send date and time.
C) Tap the calendar icon in the mail menu bar and configure the send date and time.
D) Tap Settings > Mail > Schedule and configure the send date and time.
3. A user finds several Recovered Files folders in the Trash. What should you advise the user to do?
A) Do nothing. Malware was detected.
B) Change preference files.
C) Delete all the folders immediately.
D) Retrieve useful files, then empty the Trash.
4. Which are two requirements to sync Safari profiles automatically between devices? (Select two.)
A) Safari turned on in the iCloud section of Apple Account settings
B) Two-factor authentication
C) Devices with the same Sign-In & Security settings
D) Contact Key Verification
E) Devices signed in using the same Apple Account
5. Drag and Drop Question
Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
Solutions:
| Question # 1 Answer: A,B,C,E | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A,E | Question # 5 Answer: Only visible for members |








