Introduction to Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
The Project Portfolio Management (CIS PPM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified PPM Implementation Specialist. The Project Portfolio Management (CIS PPM) ServiceNow Accredited Implementation Specialist test certifies that a successful candidate has the expertise and necessary knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow PPM applications.
This CIS PPM exam test is intended for PPM implementation specialists and shows how components of PPM applications, including Demand, Project, and Resource, can be implemented and configured. Separate courses that can be taken care of in Agile and Test Management. Each module offers best practices, configuration steps, and comprehensive details about the applications within Project Portfolio Management. This exam is divided into 5 different modules. Check out the CIS PPM practice exams for a better understanding of how these modules are spread in the exam.
The CIS PPM exam has its focus on these five modules:
- Module 1: PPM Ecosystem, Maturity Model and Implementation Methodology
- Module 5: PPM Performance Analytics, Reporting, and Dashboards
- Module 4: PPM Financials Configuration
- Module 2: PPM Financials Overview
- Module 3: Core Configuration
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Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam Certification Path
Applicants need to be a ServiceNow Certified System Administrator, have experience with at least two end-to-end ServiceNow implementations, and have adequate ServiceNow Scripting expertise to excel in this test. To better train participants to become active implementation experts, ServiceNow also provides an Implementation Bootcamp. The training courses mentioned above are also prerequisites for the exam. As unofficial prerequisites or recommendations, students should take CIS PPM practice test.
Please download the test blueprint to review what will be discussed to prepare for the exam.
How to Prepare For Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Preparation Guide for Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Introduction
ServiceNow is a Santa Clara-based American software company that provides and administers this CIS PPM exam test. Based in California, ServiceNow provides a cloud computing platform to help businesses handle automated workflows for business operations and has been recognized for creativity as well. ServiceNow, founded by Fred Luddy in 2004, is listed on the New York Stock Exchange and is a member of the Russell 1000 and S&P 500 Index.
ServiceNow offers digital workflows that produce excellent experiences and unlock value. ServiceNow believes in technology's ability to decrease the uncertainty of our jobs and make people work better. In new digital workflows, they transform old manual ways of working. They deliver an expansive portfolio of IT, HR, Customer Support, and other divisions that cover the Now Platform training offerings. They will teach you how to work quickly and optimize your use, whether you are just getting started or ready to extend your skills and knowledge of ServiceNow.
Demand for specialists at ServiceNow is rising rapidly. Certification by ServiceNow gives participants the information and trust to take full advantage of the ServiceNow program. Attendees learn to configure, customize, and build with real-world examples and a hands-on approach in the training and certification programs.
ServiceNow Qualification tests in a proctored environment are computer-based, multiple-choice exams delivered by ServiceNow training partner Kryterion. Also available as online proctoring. This document explains the exam in detail with all the topics included and helping preparatory material. The exam difficulty is also discussed with methods of overcoming that difficulty by studying the CIS PPM exam dumps.
Difficulty in Writing Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Every exam can become a difficult one if not well prepared. Lots of study material for this exam is available online, at the official website, and in the form of CIS PPM exam dumps. If students practice these exam dumps and take the CIS PPM practice exams, they can surely overcome the exam difficulty and clear the exam with good grades. Below is a list of topics that students usually find difficult and challenging. Make sure you cover them in detail.
If you have a clear understanding of the following fields, you will have a decent probability of passing CIS PPM:
- PPM positions, tables, fields, and properties, including project management, demand management, resource management & management of timesheets
- Model of data, including how programs and portfolios relate to demands and projects
- Financials for programs and specifications
- Workspaces, dashboards, UIs, e.g. Demand workbench, visualization of timelines, investment platform, workbench for tools, planning console, PMO Dashboard
- Concepts and terms for Project Management
- Advanced setup, e.g. team spaces and separation of domains
- Fresh multicurrency plugin in Orlando, e.g.
- Lifecycle from definition to demand to project
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf
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ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Resource Management | 15% | - Resource workspace configuration - Capacity planning and allocation - Resource schedules and attributes |
| Timecard Management | 5% | - Rate types and approval workflows - Timecard policies and categories |
| Project & Portfolio Configuration | 25% | - Baselines, dependencies and scheduling - Planning console and status reports - Portfolio structure and hierarchy - Project templates and workspace |
| Reporting, Analytics & Integrations | 2% | - Dashboards and performance analytics - Integration with other ServiceNow applications |
| PPM Implementation Overview | 2% | - Now Create methodology - PPM personas and roles - PPM overview and business model |
| Financial Management | 10% | - Cost types and fiscal calendar - Budgeting and investment tracking - Rate models and financial planning |
| Idea & Demand Configuration | 21% | - Demand form and workbench setup - Idea creation and configuration - Idea-to-demand conversion - Stakeholder definition and assessments |
| PPM Application Overview | 22% | - Plugins and activation - Tables and data model - System properties and preferences - User, role and group administration |








