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Simens STI-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Proposal, Pricing & Closing | 20% | - Negotiation and closing techniques - Creating SMB-focused proposals - Pricing models and licensing options |
| SMB Market & Customer Requirements | 25% | - Business and communication needs of SMB customers - Characteristics of SMB segment - Decision-making process in SMB organizations |
| SMB Sales Process & Opportunity Qualification | 25% | - Qualifying customer requirements and budget - Identifying sales opportunities - Value-based selling approach |
| Siemens SMB Solutions Portfolio | 30% | - UC applications and collaboration tools - OpenScape Office and OpenScape Voice overview - Solution positioning and benefits for SMB |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
1. Which is an indicator for opportunity if your prospect is a Value Chief?
A) The prospect has a PC network upgrade planned for implementing a new application.
B) The prospect is investigating productivity features to make the business more efficient.
C) The prospect is moving to a new, more cost-effective office space.
D) The prospect is interested in IP technology but is uneasy about a large initial investment.
2. Which model of the Business Communications Manager (BCM) would you choose to serve 20 to 32 stations?
A) BCM 400
B) BCM 200
C) BCM 100
D) BCM 50
3. Which Siemens communications system combines OpenScape Office, Comscendo Voice and IP gateways in a single communications server?
A) HiPath 3000
B) HiPath OpenStage
C) HiPath OpenOffice
D) OpenStage
4. How do HiPath 3000 and HiPath OpenOffice help in reducing energy usage? (Choose two)
A) These hot desk and mobility solutions help implement desk sharing schemes.
B) These solutions allow ad hoc conferences to happen effectively.
C) These solutions reduce office space to maintain, heat and air-condition.
D) These solutions provide HD user experience.
5. What does "Open" in Open Communications signify?
A) Siemens provides Software Development Kits (SDKs) and Application Program Interfaces (APIs) that allow better and easier voice integration.
B) Siemens Open Communications strategy is based on the Open Service Delivery principle.
C) Siemens Unified Communications solutions increase the operational costs due to complex technologies.
D) Siemens Unified Communications solutions require customers to buy the entire solution instead of the relevant solution elements.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A,C | Question # 5 Answer: A |








