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Avaya 72400X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Support and Troubleshooting | - Instant Messaging and Multimedia Messaging Support - Troubleshooting Connectivity and Services |
| Topic 2: Configuration and System Management | - System Manager and AADS Configuration - Dynamic Configuration Services |
| Topic 3: Equinox and Aura Architecture | - Integration with Avaya Aura® Platforms - Components of Avaya Equinox Solution |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
1. When an Avaya IX Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.
Where and how could this error be corrected?
A) In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.
B) In SMGR web GUI, verify and correct the value for IM Gateway in the User's Profile.
C) From the Breeze CLI, run the configuration script and verify/correct the Front-End FQDN.
D) From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
2. Which protocol is used between Avaya IXTM Workplace Clients for Multimedia Messaging?
A) TLS
B) RTP
C) HTTPS
D) UDP
3. Avaya IX Workplace users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room. Running traceSM displays the following error:
403 Forbidden Reason: "NoDefaultMCUService"
Based on the error message in the trace, what is the cause of the problem?
A) No Equinox Media Server is available.
B) There is no Virtual Room assigned.
C) No Equinox Media Server is set as a default Multipoint Control Unit (MCU).
D) There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
4. How can an incorrect ESMSRVR value in the AADS Dynamic Configuration affect Avaya IXTM Workplace Client (Windows) users?
A) Users will not be able to access Multimedia Messaging service from their Avaya IXTM Workplace Clients.
B) ESMSERVER parameter has not impact on Avaya IXTM Workplace Clients functionality.
C) Users will not be able to register on their Avaya IXTM Workplace Clients.
D) Users will not be able to make or receive calls from/to their Avaya IXTM Workplace Clients.
5. During the daily system health check, a support technician found out that AAWG services are not running and have to be started manually.
Entering which CLI alias command will start the AAWG services?
A) svc cas start
B) svc csa start
C) svc aawq start
D) service aawg start
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |








