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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Strategy and Competitive Positioning | - Sales methodology
|
| Customer Needs Analysis | - Identify customer requirements
|
| Product Features and Benefits | - Key technologies and differentiators
|
| HP Personal Systems Portfolio | - Desktop and notebook solutions
|
| HP Solutions and Services | - Integrated HP offerings
|
| HP Printing Portfolio | - HP printer product families
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. The HP All-in-One desktop solution is appropriate for which customer application?
A) Office hoteling/hot-desking
B) Video game development
C) Trading room workstation
D) Healthcare CT scan systems
2. What is the target market for the OfficeJet Pro X, in terms of number of users per device?
A) 1-5 users
B) 15-60 users
C) 10-30 users
D) 6-15 users
3. Which HP capability allows IT administration staff to prevent the use of unwanted USB keys?
A) HP Universal Print Driver
B) HP Device Manager
C) HP WebJetadmin
D) HP Embedded Web Server
4. What could a customer use to limit color printing to specific groups of users or specific applications?
A) HP Universal Print Driver
B) HP Color Access Control
C) 8" color touch screen
D) HP Web Jetadmin
5. How does PIN authentication printing reduce the security risk associated when printing in an open office?
A) Malicious users could guess the PIN number and retrieve confidential documents.
B) Employees may otherwise expose company data by leaving printouts uncollected.
C) With an encrypted hard drive, there is no need for PIN Printing.
D) Prevents malicious users from changing the device settings from an unsecured control panel.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |








